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Associate Customer Account Representative

Sedalia, MO 65301

Posted: 09/30/2025 Employment Type: Contract Job Category: Clerical Job Number: LB264421930 Pay Rate: $16 / hour

Job Description

Job Description:This role is responsible for providing operational production and customer support to for yearbooks. This role will be required to but not be limited to:  Entering print and cover specs into the designated system, conduct demos of online yearbook tools to existing customers, be responsible for assisting customers in yearbook creation, track and correct account pages, proofreading, production scheduling and assist with page submits. Job Responsibilities:
  • Manage yearbook print and cover specifications, scheduling, and materials preparation including flyers and order forms.
  • Assist customers with yearbook page creation, portrait flow, templates, and provide platform training through demos as needed.
  • Support the yearbook sales team by generating reports for tracking progress.
  • Oversee production tasks including page holds, and collaborate on fixes like reprints or repairs to ensure final product quality.
  • Coordinate shipping logistics and tracking for yearbook deliveries, including scheduling pickups, reroutes, and managing carrier communications.
Required: 
  • High school diploma
  • Computer experience – MS Office, graphic design software
  • Good written and verbal communication skills
  • Ability to work well both with others and independently
  • Attention to detail and ability to handle details accurately
  • Ability to work well under the pressure of deadlines and to multi-task
  • Flexibility and ability to learn and use new processes and technology
  • Ability to lift 50 lbs
 Preferred:
  • Experience with Salesforce reporting
  • High level of proficiency in Excel.
  • Graphic design; online book development

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LiShanna Bredehoeft

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About Sedalia, MO

Ready to seize your next career opportunity? Look no further than the vibrant region surrounding Sedalia, Missouri! Nestled in the heart of the Show-Me State, this area offers a blend of small-town charm and big-city amenities. From the yearly excitement of the Missouri State Fair to the stunning art exhibits at the Daum Museum of Contemporary Art, there's always something new to discover. With scenic parks like Katy Trail State Park and delicious local cuisine at spots like the Wheel Inn Drive-In, Sedalia is a hub of culture and community. Explore our job listings today and unlock your potential in this enchanting region!