Call Center Rep.

Columbia, MO 65203

Posted: 06/02/2023 Employment Type: Contract Job Number: FC8273285329 Pay Rate: $13 / hour

Job Description

Do you have a passion for customer service yet want to be away from the public? Let the phone work for you. We have call center positions located in Columbia, Missouri. If you like helping people, this is the opportunity for you!

Pay: Start at $13/hr. After 60 days $14/hr.
Shift: 7am-4pm, Monday to Friday!

Each CSR will train for around 8 -12 weeks in Columbia, MO working 7am – 4pm, Monday - Friday. Once fulltime, and completed hours with IMKO CSR’s will have the opportunity to work remotely. After training: 10am to 7pm, Tuesday - Saturday OR Monday- Friday (dependent on company needs at the time)

What would you do all day? An inbound call center agent handles incoming calls from customers. In this job, your responsibilities are to receive calls at the call center from customers and answer questions, receive complaints, or troubleshoot. You troubleshoot both product or service issues with the customer to attempt to find a resolution. In this role, you are highly focused on customer service. Your duties can include obtaining customer information over the phone, explaining policies, processing claims in-between phone calls, relaying important information to customers, and determining a customer’s eligibility for certain programs or resolutions.
MUST have 2-3 years of recent Call Center experience 
Must submit a resume with references  to be considered. 
We offer: Weekly pay, Insurance & more! 

Meet Your Recruiter

Faith Clark

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