Call Center Rep. (on-site)

Columbia, MO 65203

Posted: 11/29/2023 Employment Type: Contract Job Number: KB6093277104 Pay Rate: $13 / hour

Job Description

IMKO is in search of call center representatives located here in Columbia, MO.
This position is temp to hire. NOT A REMOTE POSITION Shift: Monday-Friday, 7:00a-4:00p       Pay: $14/hour
Your first 3-4 months will be spent in training to process medical claims and help troubleshoot customer problems. Once training is complete, your hours will change to 10:00a-7:00p, Monday-Friday OR Tuesday-Saturday, depending on the companies needs at the time of placement. You will also receive a pay increase and call based incentives. 
  • Handle inbound customer calls to answer questions, handle complaints, or troubleshoot.
  • Escalate complaints and troubleshooting to appropriate channels if needed.
  • Handling customer information confidentially. 
  • Relaying important information to customer.
  • Determining the customers eligibility for programs or resolutions. 
  • Processing and filing FSA claims.

  • 1-2 years of call center experience preferred
  • Medical claims and billing knowledge preferred
  • Customer service experience a must
  • Professional attitude and ability to stay calm a must
  • Reliability a must
  • Must submit a resume that reflects job relevant experience 

Weekly pay and benefits available #INDJEFF

Meet Your Recruiter

Faith Clark

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.